When a medical error is made, multiple parties are affected - the patient/patients family, the healthcare provider and organization. Due to this, healthcare organizations are starting to analyze their processes and what conditions lead to these mistakes.
As a result, healthcare organizations are putting in place communication and resolution programs (CRP), protocols, and policies to:
Aside CRPs, healthcare organizations can leverage the CANDOR Toolkit, establish patient safety camps, trainings on how to disclose medical errors to patients and their families, develop guides etc. to build a safe culture for patients.
If you are a healthcare physician, clinician, director or supervisor and don't have a CRP, protocol, or policy in place to overcome medical errors - the MASC Medical guide can help you!
Simply fill out and submit the form to download your FREE copy.